商務(wù)英語(yǔ)道歉信函最新范文參考
商務(wù)英語(yǔ)道歉信函篇一
Dear Sir or Madam,
Thank you for letter of 5 May 20XX.
I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.
I enclose the price list of our company as requested and look forward to hearing from you.
Your sincerely
商務(wù)英語(yǔ)道歉信函篇二
Dear Mr. Sation
With reference to your letter dated 3rd May 20XX, I am writing to apologies for the mistake we made.
The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.
Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.
Your sincerely
商務(wù)英語(yǔ)道歉信函篇三
Dear Mr. Grison
Thank you for your letter of 6 May 20XX concerning the faulty tableware.
I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.
We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.
I hope that you can use our company as your supplier in the future.
Your sincerely
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