外企生存必備：遇到特殊情況工作失誤
It's My Fault 工作失誤
Everyone makes mistakes. Usually you can correct your error or just forget about it. Making a mistake at work, however, can be more serious. When you make a mistake at work your career may depend on what you do next.
情景對(duì)話1：
交工時(shí)間快到了，但工程進(jìn)展因?yàn)槿耸植粔蚩赡芤涎樱境姓J(rèn)是自己的失誤。
Manager: Ok, let's get started. Mike, we'll begin with reports on the Peace Clinic. Is everything going smoothly? 好，邁克，我們開(kāi)始吧。我們先來(lái)看看平安診所的工程。一切都還順利吧？
Mike: Uh, I'm afraid there'll be a delay of at least one week. 恐怕得要拖延一個(gè)星期。
Manager: What's holding things up? 是什么給耽誤的？
Mike: It's my fault. I didn't hire enough people. I screwed up. 是我的錯(cuò)。我雇的人手不夠。我把事情給弄砸了。
Manager: Ok, these things happen, but what have you done to correct the situation? Aren't the guys working overtime? 好了。這種事情既然已經(jīng)發(fā)生了，你怎么解決這種情況呢？工人是不是在加班？
Mike: Yeah, but they've been working overtime for a month now, and they aren't all happy about it. 是的，不過(guò)他們加了一個(gè)月的班了，他們已經(jīng)不太樂(lè)意了。
Manager: Well, have you hired more people? 那你有沒(méi)有再雇人？
Mike: I put an ad in the newspaper, but I haven't got many replies so far. 我已經(jīng)在報(bào)紙上登了廣告，不過(guò)目前仍沒(méi)有多少回音。
Manager: How long ago was the ad in the paper? 廣告登了多長(zhǎng)時(shí)間了？
Mike: Six days ago. I wonder why we're not getting a better response? 六天了。我也奇怪怎么沒(méi)有人來(lái)？
Manager: There's a lot of construction in this area right now. There's the new convention center, and the new headquarters for Forex Electronics. It's hard to find good workers at the moment. 目前這個(gè)地區(qū)的工程很多，像新會(huì)議中心、福萊克斯電子公司的總部大樓。現(xiàn)在很難招到好的工人。
Mike: I'm sorry. I made a big mistake not hiring enough guys on the crew last spring. 我很抱歉。去年春季我沒(méi)多招些人真是個(gè)大錯(cuò)誤。
Manager: Okay. Tell the guys it'll be just one more week of overtime. But we've got back on schedule. 好了。告訴工人就再加一個(gè)星期的'班。不過(guò)我們必須得抓緊時(shí)間了。
Notes：
1 I didn't hire enough people. I screwed up.
screw up=cause to fail or be spoiled 搞糟，破壞
例句：
Having the car stolen completely screwed up our holiday plan.
We really screwed up when we invited Jane and her ex-boyfriend to the party.
2 Tell the guys it'll be just one more week of overtime.
guys用于非正式場(chǎng)合。在招呼關(guān)系友好的幾個(gè)人或一群人時(shí)，不論男女性別，都可以稱(chēng)guys。
例句：Hey, guys, how are you doing?
情景對(duì)話2：
老板對(duì)秘書(shū)打出來(lái)的幾封信不滿意，要求重打。
A: Have you finished the monthly report? 本月的報(bào)告做好了嗎？
B: Yes, here it is. Do you approve of the way I typed this report? 做好了，在這兒。報(bào)告這樣打，你同意嗎？
A: Well...can I be frank with you? 我跟你直說(shuō)了吧。
B: By all means, please. 盡管說(shuō)。
A: Well, to be quite honest, I find it unsatisfactory. 說(shuō)實(shí)話，我不太滿意。
B: Oh, I'm sorry. Could you be a little more specific? 真對(duì)不起，你能說(shuō)得再具體點(diǎn)嗎？
A: Yes, I'm not particularly happy about the layout. 行，我覺(jué)得格式很不妥。
B: Oh, I see the problem now. I'll retype it. 哦，我知道是什么問(wèn)題了。我重打一遍。
A: I'd appreciate that. 謝謝。
Notes:
1 在與英語(yǔ)國(guó)家的人們交談時(shí)，難免要請(qǐng)教一些詞或詞組的意思，此時(shí)慣常的、禮貌的做法是先為打擾了他人或占用了他人的時(shí)間表示道歉，然后請(qǐng)求解釋詞義。一般來(lái)講，只要你提問(wèn)的場(chǎng)合與時(shí)間適宜，他們都會(huì)非常樂(lè)意回答你的。在本對(duì)話中這句 "Oh, I'm sorry. Could you be a little more specific?" 這是澄清含義的一種表達(dá)方法。
2 Do you approve of the way I typed the report?
approve (of) = agree officially 同意，贊成
例句：
We had to wait months for the council to approve (of) our plan to extend our house.
If the directors approve of it, we'll buy the new computer system.
3 By all means, please.
by all means 務(wù)必，一定，當(dāng)然可以
例句：--May I borrow this book? --By all means.
常用句型：
I made a mistake.
It's my fault.
I screwed up.
I didn't realize that I should...
Could you be a little more specific?
Oh, you're the guilty party.
What's holding things up?
What have you done to correct the situation?
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