無論何時，多準備一份英文簡歷可以說是有備無患的!那么應聘客服人員崗位的英文簡歷應該如何寫?下面YJBYS小編為大家整理了一些關于最新客服人員英文簡歷范文，希望對你們有幫助!
客服人員英文簡歷范文一
Anny Smith
D-90, 25th Street
Clewiston, FL, 0510
Cell: (123) 459 9784
Email: smith.anny@example.com
Career Profile:
To get a position as a Customer Care Officer where my skills of handling customers will be utilized for the growth and development of the organization.
Professional strengths:
Possess seven years of experience in customer service
In-depth knowledge of basic operating systems
Flexible, attention to detail and ability to learn quickly
Possess excellent listening and responding skills
Ability to handle multiple tasks and solve customer queries efficiently
Possess good sales and customer service skills
Excellent administrative and organizational skills
Ability to maintain basic knowledge of products, pricing, promotions, procedures, and other important issues
Highly initiative to manage a busy workload without close supervision
Ability to build and maintain good relationship with customer
Educational Summary and Certifications:
Bachelor's degree in English from Daffodils Arts College in the year 19XX
Master's degree in English Language from university of XYZ in the year 19XX
Certification course in Communication skills from soft skills training center in the year 19XX
Professional Experience:
ABC Business Center Inc, State
20XX till date
Customer Care Officer
Responsible for dealing with customer relevant queries, complaints and request for information on products and services
Assigned the tasks of recording all communications between various parties
Handled the tasks of drafting documents as requested by Customer Care Manager
Prepared daily, weekly and monthly statistical reports
Responsible for generating ideas on ways to resolve problems and serve customers in a better way
Confirmed customer understanding of the solution and provided extra customer education as required
Techno Global Center Co Inc, State
20XX till date
Customer Care Officer
Assigned the tasks of processing customer orders as well as provides details about the products and services to customers
Handled the responsibilities of designing activities to improve business performance and customer satisfaction
Conducted needs-based selling by using non-scripted probing techniques to find customer requirements
Communicates effectively with teams in the program to ensure quality and timely expedition of customer requests
Handled the tasks of preparing customer correspondence and updating customer files
Assigned the tasks of responding to customer queries and concerns regarding product and services of the organization
Areas of Interest:
To apply my comprehensive customer service skills to meet the goals and objectives of the organization
To increase the sales and service of the organization by applying my excellent negotiation and customer service skills
Personal Details:
Name: Anny Smith
Date of Birth: XX/XX/19XX
Employment Status: Full time
Relationship status: Married
Reference:
Mr. Charlie Smith
Senior Customer Care Officer
Lopez Associates Co Inc, State
Cell: 123-589-3655
Email: smith.charlie@example.com
客服人員英文簡歷范文二
Annie Smith
69 N. Grant Street, Mid Lake City, California 84301
Cell :( 988) 598-1331
Email: andrew.smith@anymail.com
Career Objectives:
To gain the position of a Customer Service Billing Administrator where my skills and experience will contribute towards the growth of the organization.
Core Competencies:
Good knowledge of mathematics that can handle complex billing tasks
Excellent analytical and problem solving skills
Proficient in computer applications like Excel, Word and Outlook
Excellent interpersonal and communication skills
Ability to handle multiple tasks and meet deadlines
Proficient in handling tasks independently as well as a part of the billing team
Ability to handle sensitive and private information in a professional manner
Educational Qualifications:
Bachelor's degree in Mathematics from University of California in the year 2003
Work History:
Organization: CF Engineering Groups, California
Duration: March 2005 till date
Designation: Customer Service Billing Administrator
Responsible for processing the organization billing through a weekly cycle in the Deltek FMS database
Handles the tasks of supervising and monitoring every stage of processing invoice
Performs responsibility like issuing various reports and other administrative tasks like filing and copying and updates the same to the billing manager
Produces invoices as well as distributes and mails the invoices to the concerned person
Handles tasks like Issuing and Processing Billing Reports
Responsible for Data Entry of time sheets, and expenses on a daily basis
Assist department in handling day-to-day functions on areas of billing
Organization: NKOI Group Co Inc, California
Duration: January 2004 to February 2005
Designation: Billing Administrator
Perform tasks like maintaining records for management reports and inventories of supplies required
Handles the charge of making proper calculations of the charges for jobs performed as well as maintains some billing logs
Reviews the invoices for general cost charging errors
Coordinates as well as responds to all service calls required by customer
Performs filing duties in accordance with the specific request
Responsible for handling day-to-day clerical duties like typing, filing and handling mails
Personal Details:
Name: Annie Smith
Date of Birth: 15/03/1978
Employment Status: Full time
Relationship status: Married
Reference:
Mr. Charlie Smith
Customer Service Billing Head
Lopez Associates Co Inc, California
Cell: 123-589-3655
Email: smith.charlie@example.com