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酒店前臺英語口語
今天小編就為從事酒店前臺的工作者整理了相關(guān)的英文口語，希望對您有幫助。
入住登記：
1、Welcome to our hotel.
歡迎光臨
1、Do you a have reservation? Have you bokeed the room?
您預(yù)定過了嗎?
2、How long will you be staying?
您打算住多久?
3、How many days do you want to stay?
您想住幾天
4、What kind of rooms would you like to have?
您需要什么樣的房間?
5、Please show me your passport,and fill in these forms
清出示一下您的護(hù)照，并將這些單子填寫一下。
6、How do you wish to settle your account,in cash or by credit card?
您想用什么方式結(jié)賬，現(xiàn)金還是信用卡?
7、Please give me XXX yuan as deposit,you room charge is XXX,the other we wil refund you when you check out。
請付XXX預(yù)付金，您的房費(fèi)是XXX，剩下的錢將在您結(jié)賬時退還給您。
8、Could you show me your credit card?
出示一下您的信用卡好嗎?
9、Please sign your name,take care your receipt and your room card,your room is XXX,it's on the Xth floor,This way please.
請在這里簽名，拿好您的預(yù)付金單和您的房卡，您是XXX房間，在XX樓，請這邊走。
10、Just a moment,I'll do it right now
請稍等一下，我馬上給你辦好。
11、May I know your name and room number?
您能告訴我您的名字與房間號嗎?
12、Here is your room key.
給您房間鑰匙。
13、Please pay at the cashier’s desk over there.
請去那邊帳臺付款。
14、Are these your baggage?
這些是您的行李嗎?
15、May I take them for you?
我來幫您拿好嗎?
16、Here is the bill. Please sign it.
這是您的帳單，請簽字。
17、I will send someone up to your room right away.
我馬上派人到你的房間去。
18、You may pay in cash or with credit card.
您可以付現(xiàn)金也可以用信用卡。
19、Your deposit is not enough ,If you have free time ,please come to the reception(front office),and pay more for overstay?
您的預(yù)付金不足了，方便的話，請到總臺補(bǔ)交一下預(yù)付金好嗎?
20、This is your morning call.It's XXX now .
叫醒服務(wù)，現(xiàn)在X點(diǎn)了。
Excuse me.-對不起。
-I am sorry.-很抱歉。
a single room 一個單間
a double room 一個雙人房間
bath room 浴室
Let me have a check again.讓我再看一下
退房：
1、Please show me your room card and your receipt.
清出示您的房卡和預(yù)付金單。
2、This is your bill,please check your signing.
這是您的賬單，請核對并簽名。
3、Do you need invoice?
您需要發(fā)票嗎?
4、See you next time. Welcome back again,have a nice trip.
再見，歡迎下次光臨，旅途愉快。
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